Credit and Debit Card Risk!
Be Smart–Be Safe –Be Proactive
That the data on 40 million of its customers' credit and debit card accounts may have been breached.
Attention any members who shopped at Target Stores between November 27th, 2013 and December 15th, 2013 may have had their credit and debit card accounts breached. Anyone who shopped at Target during this timeframe is encouraged to call the credit union, so we can put a block on the card(s) used and reissue them. Blocking and reissuing cards will help prevent counterfeit cards and minimize your fraud risk in the upcoming months.
Home Banking Member Notice! Things to know.
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the Home Banking Issues
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SCAM ALERT – BE ON THE LOOKOUT:
NEA FCU members should be on guard for potential scams when asked to deposit checks from any third parties into their accounts and asked to forward some of the money back to the sender while keeping a “Payment” for some purpose such as “Secret Shopping” or “System Testing” purposes. Often these checks are counterfeit and falsified in what is called a “check washing scheme” where legitimate checks have the original printing erased (washed) through chemical or photocopying processing and then “rewritten” with a new larger amount on either an original check or a photocopy. What seems harmless could leave you holding the bag and your savings and checking accounts empty.
Today’s technology makes it easy for criminals to issue counterfeit checks and money. Members need to be skeptical about why any company would issue a check and ask you to send money back to them. Legitimate services pay through checks that withhold federal, state and local taxes where applicable and Federal Insurance Contributions Act (FICA) tax. If the check is written to you and does not have these withholdings, you are probably being scammed, could be liable for the taxes due and out of the money that is legitimately in your account to cover the counterfeit/fraudulent check cashed.
It is not worth the risk so take heed and be suspicious when dealing with companies through the internet and mail.
SPECIAL MEMBER NOTICE – APRIL 17, 2013
INACTIVE ACCOUNT FEE TERMINATED
Due to a programming glitch the Inactive Account Fee was incorrectly applied to many accounts.
The fee was an annual fee on inactivity, but charged as monthly fee, erroneously attached to accounts exempt from the fee and miscommunicated to our members.
Any fees inappropriately assessed will be refunded upon request.
Furthermore, NEA is taking action to have the programming company run a program that will seek out and reverse all of the incorrectly charged fees.
We apologize to all our members for the inconvenience and annoyance caused.
The Greater Norwalk Area Credit Union merges with NEA FCU.
Hurricane Sandy Storm Relief - NEA is here to assist you!
We are here to support our customers touched by Hurricane Sandy. Above all, we hope you and your family are safe. If you have been impacted by the storm and need assistance with financial matters, please call us. The recent devastation brought by the hurricane and snow storm has impacted our membership and NEA is here to assist you. This help can take many forms, but includes the waiving of fees, restructuring of loans and the issuing of new loans based on the individual situations and needs of those who have been adversely affected by the extreme weather and power outages. Please contact your branch office, if you need financial assistance. We will search for ways to help our members get through these difficult times.